Policy - Red Fox Personalizations


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

How many signatures can the guest boards hold?

12"x24" :50-75 signatures comfortably.
16"x24": 100-125 signatures comfortably.

How long until my order ships?

*LEAD TIME* We have two options for lead time....

-Standard (2 weeks lead time) + SHIPPING TIME
-RUSH ORDER (1 week lead time) + SHIPPING TIME

****Please note that lead time is the time it take me to make your sign THEN it will take USPS 3-5 business days to arrive.

For rush orders: If you order MORE THAN ONE item you MUST select rush order on BOTH listing.

What do I use to sign my guest board?

I find that metallic sharpies sign the boards the best (vs pens and paint markers)! The writing always comes out crisp and clean.

Orders over $100

Any orders OVER $100 will have a signature confirmation.

Do you provide mock ups?

Mock ups are provided upon request.

Can I change the wording on the sign?

Yes! Just drop me a message before purchasing.

Wood Color

Please note that wood will always stain a bit different for each board. If you order more than one sign from me I will match the wood color as close as I possibly can.

I would like a larger sign...Can I do that?

Yes! That is not a problem at all. Just send me a convo BEFORE purchasing. I will make you a custom order for the new price.

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